Cookie Policy
Last updated: January 15, 2026
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow websites to:
- Remember your preferences and settings
- Understand how you use the website
- Improve website performance and user experience
- Provide personalized content
Cookies cannot access your computer's hard drive or personal information unless you voluntarily provide it.
Types of Cookies We Use
We use the following types of cookies on our website:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure access to authenticated areas, and saving items in your shopping cart. The website cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session state | Session |
| csrf_token | Security token for form submissions | Session |
| cookie_consent | Remembers cookie preferences | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttles requests | 1 minute |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preference or region. If you do not allow these cookies, some or all of these services may not function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_pref | Remembers language preference | 1 year |
| font_size | Remembers accessibility settings | 1 year |
Third-Party Cookies
Our website may also use third-party cookies from:
- Google Analytics: For website traffic analysis. Google Analytics cookies collect information about how visitors use our site, including which pages are visited most often and if they receive error messages. For more information, see Google's Privacy Policy.
- Payment Processors: For secure transaction processing when you make payments for our services.
We do not control these third-party cookies. Please check the relevant third-party website for more information about their cookies.
How to Manage Cookies
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Accept or reject cookies
- Delete all or specific cookies
- Block cookies from specific sites or all sites
Browser Instructions
To manage cookies in your browser, follow these instructions:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Impact of Disabling Cookies
If you disable cookies:
- Essential website functions may not work properly
- You may need to re-enter your preferences each time you visit
- Some features may be unavailable or limited
- We will not be able to remember your preferences
Our Cookie Consent
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
You can change your preferences at any time by clicking on the "Cookie Settings" link in our footer.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any changes on this page and update the "Last updated" date.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: support@hearphoenix.org
- Phone: +1 6419090215
- Address: 4545 E SHEA BLVD, Ste 174, Phoenix, AZ 85028
- Website: hearphoenix.org